If your garage door suddenly refuses to open, only rises a few inches, or you heard a loud bang inside the garage, a broken spring may be the cause.
One of the first questions homeowners ask is whether they can still open the garage door. The door may physically move in some situations, but that does not mean it is safe to lift, release, or operate.
01
CAN YOU OPEN A GARAGE DOOR WITH A BROKEN SPRING?
The safest answer is that you should not attempt to open it yourself.
When a spring breaks, the full weight of the garage door may be left for the homeowner or garage door operator to lift. Without proper training, equipment, and experience, that weight can create a serious risk of injury and property damage.
CALL A GARAGE DOOR PROFESSIONAL
The best course of action is to have a trained professional safely open the door, remove any trapped vehicles, inspect the complete system, and perform the necessary repair.
Even when someone is physically capable of moving the door, the door can become crooked, bind in the tracks, or drop unexpectedly. A professional can control the door while protecting the people, vehicles, and property around it.
02
THE SPRING DOES THE HEAVY LIFTING
Many homeowners assume the garage door operator lifts the entire weight of the door. In reality, the spring system counterbalances most of that weight.
The operator is designed to guide a properly balanced door through its opening and closing cycles. When the spring breaks, the operator may suddenly be asked to move far more weight than it was designed to handle.
COUNTERBALANCES WEIGHT
The spring offsets the weight of the garage door so it can move smoothly and remain manageable.
PROTECTS THE OPERATOR
A balanced door reduces unnecessary strain on the motor, gears, rail, trolley, and operator arm.
KEEPS CABLES TAUT
Proper spring tension helps keep the lifting cables seated correctly on the garage door drums.
SUPPORTS CONTROL
The spring system helps the door remain level throughout its opening and closing cycles.
03
SIGNS YOUR GARAGE DOOR SPRING MAY BE BROKEN
Common signs of a broken or failing garage door spring include:
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A LOUD BANG
A spring can release stored tension with a sudden and extremely loud noise.
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THE DOOR OPENS ONLY A FEW INCHES
The operator may not be able to lift the full weight without spring assistance.
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A VISIBLE GAP IN THE SPRING
A separated section in a torsion spring is a common visual sign of failure.
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THE DOOR FEELS EXTREMELY HEAVY
Without spring assistance, the full weight of the door may be resting in your hands.
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THE DOOR MOVES UNEVENLY
The door may become crooked, bind in the tracks, or rise higher on one side.
Stop operating the garage door when you notice these warning signs. Continuing to use it can turn a spring replacement into a more complicated and expensive repair.
04
SHOULD YOU PULL THE EMERGENCY RELEASE?
The red emergency release cord disconnects the garage door from the operator. It may be used when the door is fully closed and the spring system is believed to be in good working condition, such as during a power outage or when diagnosing an operator problem.
NEVER PULL THE EMERGENCY RELEASE WITH A KNOWN BROKEN SPRING
If you already know or strongly suspect the spring is broken, leave the door connected and call a professional. Releasing the operator can leave the full weight of the door uncontrolled and may allow the door to move unexpectedly.
If the homeowner notices the broken spring before assessing the rest of the garage door, UpDown Garage Doors recommends leaving the system alone and having a professional repair the spring and diagnose the complete door.
05
CONTINUING TO USE THE OPERATOR CAN CREATE MORE DAMAGE
One of the most common mistakes homeowners make is repeatedly pressing the wall button or remote after the spring has broken.
The operator may continue trying to lift the door even though the spring is no longer supporting its weight. This can leave the door partially open, place people and property at risk, and damage the operating system.
Continued operation can damage:
- The operator motor
- Internal gears and drive components
- The rail and trolley
- The operator arm
- Door panels and supporting hardware
- Cables, drums, rollers, and tracks
A SPRING REPAIR CAN BECOME A SPRING AND OPERATOR REPAIR
UpDown Garage Doors has seen many operators damaged because homeowners continued trying to open the door after the spring failed.
06
WHAT IF YOUR VEHICLE IS TRAPPED INSIDE?
The best option is to call a garage door professional who can safely open the door and help remove the vehicle without causing additional damage.
Emergency situations vary. Homeowners should have a backup plan in case a garage entrance becomes blocked or otherwise unusable.
If the operator is not working because of a power outage and all garage door components are in good working condition, the emergency release may be used with the door fully closed so the door can be lifted manually.
This guidance does not apply to a known broken spring. If the spring is broken or suspected to be broken, do not attempt to lift the door manually. Call a professional.
SAFEST OPTION
KEEP PEOPLE AWAY FROM MOVING PARTS
A properly working operator allows the homeowner to open the garage door from a safe distance. When the system is damaged, professional assistance is the safest approach.
Request Garage Door Service07
THE HEAVIER THE DOOR THE GREATER THE HAZARD
Every garage door is different. Door weight varies according to size, material, insulation, reinforcement, windows, and other design features.
Double garage doors, insulated doors, custom doors, and solid wood doors may be especially difficult to control when a spring breaks.
A good rule of thumb is that the more a garage door weighs, the greater the potential for hazards when the spring system is not working correctly.
Jared Carter, Owner of UpDown Garage Doors
08
A BROKEN SPRING CAN AFFECT THE CABLES AND DRUMS
The spring does more than help lift the garage door. It also helps keep the lifting cables properly tensioned during opening and closing cycles.
When a spring breaks, the cables may loosen and slip off the garage door drums. The door can become difficult to keep level, bind in the tracks, or become hard to return safely to the closed position.
What could have been a straightforward spring replacement can turn into a more involved service requiring cable, drum, track, or hardware work.
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01
THE SPRING BREAKS
The system loses the tension that counterbalances the weight of the garage door.
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02
THE CABLES MAY LOOSEN
Reduced spring tension can allow cables to lose their proper position on the drums.
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03
THE DOOR CAN BIND OR BECOME CROOKED
Uneven cable movement can make the door difficult to control and increase the scope and cost of the repair.
A garage door system works well when all of its parts are in good working condition.
Jared Carter, Owner of UpDown Garage Doors
09
ROUTINE MAINTENANCE CAN PREVENT MORE EXPENSIVE REPAIRS
Well-maintained garage doors generally require smaller repairs and fewer major corrections.
For many North American households, the garage door is one of the primary entrances into the home. It may operate several times every day, making it one of the most frequently used systems on the property.
Ignoring small issues can allow wear to spread through the system. Rollers, weather stripping, seals, hinges, hardware, cables, springs, bearings, and operator components should be inspected and serviced as needed.
MAINTENANCE SAVES MONEY
TAKE SMALL ISSUES SERIOUSLY
Addressing worn rollers, damaged seals, loose hardware, unusual noises, and balance problems early can save thousands of dollars over the life of the garage door.
Many complete garage door replacements involve doors that were never maintained and eventually became damaged, unsafe, or too expensive to restore one component at a time.
Learn About Garage Door MaintenanceLearn how UpDown Garage Doors engineers replacement springs based on the actual door weight in our guide: How Much Does Garage Door Spring Replacement Cost in Colorado Springs?
FAQ
FREQUENTLY ASKED QUESTIONS
UpDown Garage Doors does not recommend attempting to lift a garage door with a known broken spring. The full weight of the door can be dangerous and difficult to control without proper training.
No. Never pull the emergency release when you know the garage door spring is broken. Leave the door connected and call a professional.
Yes. Continuing to use the operator after a spring breaks can overload the motor, gears, trolley, rail, arm, and other components.
Call a garage door professional who can safely open the door and help remove the vehicle without causing additional property damage.
A broken spring can allow lifting cables to loosen or slip from the drums. Uneven cable movement can cause the door to rise unevenly, bind, or become crooked.
Routine inspections and timely repairs can identify worn parts before they damage other components. Addressing small issues early can extend the life of the garage door and reduce long-term repair costs.